Emailing System

Commercial and Property Law Specialists

Commercial and Property Law Specialists

Project Scope

Project Scope

To develop an AI-enabled email management system using N8N and ChatGPT that streamlines the processing, summarisation, and task tracking of work-related emails for legal workflows. The system should log outputs in a structured format and support future automation (e.g. document drafting).

Deliverables

Deliverables

Automated Email Workflow

A fully automated system triggered by incoming and outgoing Gmail messages to streamline processing.

AI-Generated Email Summaries

Each email is summarised into a clear, structured format—highlighting action items, key points, file mentions, and inferred project names.

Smart Task Delegation

Action items are automatically assigned to the right team member (e.g. @PA, @Accounts, @Lawyer) using intelligent keyword-based logic.

End of Day Summaries

Related emails linked through email labels and inferred projects are grouped together in an end of day report.

Slack Interaction

Slack Interaction

To streamline team collaboration even further, the system pushes AI-generated summaries directly into Slack, where team members can:

  • Review summaries at a glance

  • Take immediate action via buttons (e.g. No Action, Blacklist)

  • Delegate tasks by selecting team members

  • Add items to relevant Slack channels for ongoing visibility

This turns every email into a structured, actionable card — no switching apps, no forwarding threads. Legal teams stay in their workflow and act faster.

Before vs After

Before Automation

Before Automation

After AI-Powered Workflow

After AI-Powered Workflow

Tasks logged manually at end of day, often incomplete or inaccurate.

Tasks logged manually at end of day, often incomplete or inaccurate.

Each summary includes a suggested time entry and is logged for review in a daily work log.

Each summary includes a suggested time entry and is logged for review in a daily work log.

No centralised view of tasks, matters, or project status across the team.

No centralised view of tasks, matters, or project status across the team.

End of day logs, including all summaries, actions, and project tags in real time.

End of day logs, including all summaries, actions, and project tags in real time.

Team wastes time skimming irrelevant or personal emails.

Team wastes time skimming irrelevant or personal emails.

Irrelevant emails are filtered out, tagged as non-work-related, and logged with one-liners.

Irrelevant emails are filtered out, tagged as non-work-related, and logged with one-liners.

Heavy reliance on email chains and verbal check-ins to stay updated.

Heavy reliance on email chains and verbal check-ins to stay updated.

Summaries and actions are pushed to Slack with buttons for fast decisions and delegation.

Summaries and actions are pushed to Slack with buttons for fast decisions and delegation.

Every new matter adds more manual overhead.

Every new matter adds more manual overhead.

Workflow scales effortlessly with email volume — same process, zero added admin effort.

Workflow scales effortlessly with email volume — same process, zero added admin effort.

Key Results

35%

Time Saved

When Billing

Increased

Coordination

With Tasks + Staff

55% Overall

Productivity

Email Related Tasks

SOMETHING FOR FREE?

SOMETHING FOR FREE?

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